Frequently Asked Questions
Everything you need to know about shopping with Woomnow.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to our tracking portal to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Woomnow accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How long does shipping usually take?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary depending on the destination country.
Are my personal details secure?
Yes, we use industry-standard SSL encryption to protect your data. Your payment information is processed securely and is never stored on our servers.
Can I change or cancel my order after it's placed?
Orders can be modified or cancelled within 1 hour of placement. After this window, our warehouse begins processing and we may be unable to make changes.